Terms & Conditions
This Privacy Notice (“Notice” or "Policy") explains who were are, what information we collect, how we use it, with whom we share it, and the choices you have to control, access, and update your information when you browse our website, www.katuraapartments.com use the software or services that we offer through the website, or use WIFI services at the Katsura Apartments property (collectively, the "Services").
I. WHO WE ARE
II. TYPES OF INFORMATION WE COLLECT
When you use our Services, we collect information in three ways:
Information you provide to us - for example: when you enter personal information into the forms on the website or when you make reservations for our resort;
Information we collect when you use our Services - using “cookies” and other technologies to assess how you use the Services; and
Information we receive from third parties – e.g. third-party analytics or advertising providers.
A. PERSONAL INFORMATION
"Personal Information" is information through which you can be identified. We collect Personal Information that you provide voluntarily at the Katsura Website and the Katsura Casino Resort. We also collect Personal Information that you provide voluntarily by e-mail, postal mail, telephone, and other means. Personal Information that we may collect through the Katsura Website includes your first and last name, date of birth, postal address, e-mail address or other online identifier, telephone number, fax number, gender, and credit card information. In addition to the Personal Information listed above, Personal Information that we may collect at Katsura Apartments includes driver's license number and state, social security number, passport information and naturalization information.
We may combine Personal Information with other generally or publicly available information to help us identify your preferences or interests. Your Personal Information may also be merged with Personal Information available from other sources, including (1) e-mail address or postal address append services; (2) credit card verification and credit services.
Some Personal Information described above is considered "Confidential Personal Information." Confidential Personal Information includes your name associated with one or more of the following: date of birth, credit card information, driver's license number, state ID card, social security number, passport information and naturalization information. .
B. NON-PERSONAL INFORMATION
"Non-Personal Information" is information about you or your activities through which you cannot be personally identified. When you use the Internet, your web browser or client software may transmit certain information to the servers that host the web sites you visit. The information may include the unique number assigned to your server or Internet connection, your geographic location, and your movement within and interaction with the Katsura Website, including what pages you look at and what information you download. When you visit the Katsura Website, our servers collect such Non-Personal Information. We use this Non-Personal Information for a variety of purposes including to generate aggregate statistics about visitors to the Katsura Website. In situations where it is possible to do so, Non-Personal Information may be linked to Personal Information.
C. INFORMATION COLLECTED UTILIZING COOKIE TECHNOLOGY
We use Google Analytics, Facebook Connect, TravelClick, Flip.To, InfoSearch Live, Revinate, and TripleSeat, to collect some information listed above about your use. We use the information we get from [Google Analytics] to improve our services. In order to collect this information, [Google Analytics] may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Click [here] [Link to https://support.google.com/analytics/answer/6004245?hl=en] to learn about how to control information used by Google Analytics.
To browse the Internet and the Katsura Website without using cookies, you can configure your browser to reject all cookies or to notify you when each cookie is offered so that you can accept or reject each cookie. However, if you reject all cookies, you may not be able to conduct some transactions or use some services on the Katsura Website.
D. INFORMATION COLLECTED FROM PARTNERS
E. INFORMATION COLLECTED BY OTHER THIRD PARTIES
Certain transactions and services offered while visiting the Katsura Website may be processed or provided by third parties under contract with us for fulfillment and other purposes. When your Personal Information is submitted to these third parties for such purposes, we require those third parties to exercise reasonable care to protect your Personal Information and restrict the use of your Personal Information to the purposes for which it was provided.
III. HOW WE USE THE INFORMATION WE COLLECT
A. USES BY Katsura
1. USE FOR MARKETING PURPOSES
We may use Personal Information and Non-Personal Information for our own marketing purposes, including notifying you of special promotions, offers and events via postal mail, e-mail, telephone, text messaging, social media and other means. We will not permit Confidential Personal Information to be used for marketing purposes.
If you do not want us to use your Personal Information for marketing purposes, you may opt-out of such uses by notifying us (see Section V below).
2. USE FOR NON-MARKETING PURPOSES
We may use Personal Information, including Confidential Personal Information, and Non-Personal Information for purposes unrelated to marketing, including:
Opting-out of the use of your Personal Information for marketing purposes will not prevent your Personal Information, including Confidential Personal Information, from being used for non-marketing purposes.
B. SHARING WITHIN KATSURA AND WITH SUBSIDIARIES
C. SHARING WITH PARTNERS AND OTHER THIRD PARTIES FOR NON-MARKETING PURPOSES
Although you may request to opt-out of sharing Personal Information for marketing purposes, we reserve the right to disclose Personal Information, including Confidential Personal Information, to our Partners and other third parties for the following purposes:
When we provide Personal Information to our Partners and other third parties for such purposes, we require those Partners and third parties to exercise reasonable care to protect your Personal Information and restrict the use of your Personal Information to the purposes for which it was provided.
IV. HOW LONG WE KEEP THE INFORMATION COLLECTED
V. YOUR CHOICES WITH RESPECT TO YOUR INFORMATION
A. MANAGING YOUR INFORMATION PREFERENCES
You can manage your information preferences in the ways listed below. Any request relating to your information preferences may be communicated to us in one of the following ways:
Via Email: [email protected]
Via Phone: (702-369-9595)
Via Mail: Katsura Apartments
1881 Sutter St,
San Francisco, CA 94115
Updating your information: You can contact us in any of the ways listed above if you need to access, update, or delete other personal information that we may have. To protect your privacy, before we give you access or let you update your information, we may ask you to verify your identity or provide additional information. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful.
Emails: You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We will retain your email address in order to be able to abide by your opt out choice. We make efforts to promptly process all unsubscribe requests. You may not opt out of service-related communications. If you have any questions, you can contact us directly in any of the ways listed above. Unsubscribing or opting out of communications with us will not stop communications you receive from third parties separately. Please review their terms and conditions for relevant options for opting out of their communications.
Cookies and other technologies: Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Services may not function properly if the ability to accept cookies is disabled.
Turning off your browser’s cookies will also prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded.
If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, which may affect your ability to view images in other emails that you receive. To find out how to see what cookies have been set and how to reject and delete the cookies, please visit: http://www.aboutcookies.org.
Advertising: You can understand which third parties have currently enabled cookies for your browser or mobile device and how to opt-out of some of those cookies by visiting the Network Advertising Initiative’s website at http://optout.networkadvertising.org/#!/; or the Digital Advertising Alliance’s website at http://optout.aboutads.info/#!/ or, if you’re located in the European Union, at http://www.youronlinechoices.eu . For more information on mobile-specific opt-out choices, please visit http://www.networkadvertising.org/mobile-choices.
On your mobile device you may have features that allow you to opt out of some targeted advertising (“Limit Ad Tracking” on iOS devices or “Opt out of Interest-Based Ads” on Android). To learn more about how these opt-out features work, please review your device settings.
Even if you disable the tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed and that you may still receive advertising from third parties, though such advertising may not be based on your interests and preferences.
Telemarketing: Although you may have registered your telephone number on a Federal or State do not call list, certain exemptions (for example, for communicating with established customers) may allow us to contact you via telephone. However, to ensure our customer's preferences are honored, we also maintain our own internal "Do Not Call" list. If you would like to opt-out of receiving telemarketing sales calls from us by adding your telephone number to our internal Do Not Call list, you may email us at [email protected], or call (702) 369-9595.
Text and Mobile: Service is provided without charge, aside from standard messaging and data charges that may apply per your carrier. All purchases have to be authorized by the account holder. Fees will appear on your wireless bill. Send HELP to 81433 for information, or contact [email protected], 1-866-HIP-CRIK (866-447-2745). Send STOP to 81433 to opt out of the service. You must have a two way text-enabled phone with compatible carrier and plaintext messaging is not available in all areas of the United States.
We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a consumer may utilize to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it.
VII. CONNECTIONS (LINKS) TO THIRD PARTY WEBSITES
The Katsura Website may connect (link) you to unaffiliated third-party sites, including sites operated by our Partners, and may frame third-party content. These sites may also collect cookies or other information, or allow third-party advertisers on their sites to collect cookies or other information. We are not responsible for, and cannot control the information collection or privacy practices of those websites of framed third-party content.
It is important that you review and understand the privacy policies posted on any linked websites you visit.
VIII. DO NOT TRACK
We do not support Do Not Track ("DNT") at this time. DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. For further details, visit https://www.eff.org/issues/do-not-track.
IX. PERSONS UNDER AGES 18 AND 21
We reserve the right to verify your age at any time for any reason and may refuse admittance or service to a person who does not have valid age identification at any time.
We do not knowingly collect or allow the collection of Personal Information from persons under the age of 18. If the parent or guardian of a person under 18 believes that the person has provided us with Personal Information, the parent or guardian of that person should contact us at [email protected] and request that such Personal Information be deleted from our files. If a person under the age of 18 submits Personal Information, we delete the information as soon as we discover the source of the submission, and we do not use the information for any purpose.
X. EUROPEAN USERS
Purposes and Legal Basis for Processing Personal Information
We will only process your Personal Information for lawful purposes under the GDPR related to the Katsura’s business and arising from your relationship with Katsura. Katsura will ordinarily collect and process your Personal Information because it is necessary for the performance of a contract to which you are a party or because Katsura has another legitimate interest in doing so. When Katsura cannot rely on either of such legal grounds, it will seek your prior consent.
Rights of Residents of the European Union (EU)
If you use the Katsura Website and reside in the EU, EAA, or Switzerland, you are entitled by law to access, correct, amend, or delete Personal Information about you that we hold. A list of these rights is below. Please note that these rights are not absolute and certain exemptions apply.
To exercise these rights please contact us at [email protected]. For your protection, we may need to verify your identity before responding to your request. In the event that we refuse a request, we will provide you a reason as to why.
Right to Withdraw Consent
If Katsura obtains your written consent to collect and process your Personal Information, you can subsequently withdraw such consent as to any further processing of such data by contacting us at [email protected]
Cross-Border Transfers of Personal Information
Retention of Your Personal Information
We will retain your Personal Information until the Personal Information is no longer necessary to accomplish the purpose for which it was provided. We may retain your Personal Information for longer periods for specific purposes to the extent that we are obliged to do so in accordance with applicable laws and regulations, to protect individuals from fraud and abuse, as necessary to protect our legal rights, or for certain business requirements.
XII. CONTACT US
Effective Date: 06/01/2021